Privacy Policy

Our Foundational Principle

ArcticAI is architected around a core guarantee: your document content is never visible to, retained by, or processed on our servers. This privacy policy details the data we do gather, the purposes it serves, and how we safeguard it.

Information We Gather

Information We Never Gather

• Document content — files are processed exclusively on your dedicated GPU instance
• Chat conversations — all AI interactions execute locally within your cold chamber
• AI-generated outputs — reports, summaries, and extracted data stay on your instance
• Behavioral analytics — we deploy no analytics cookies, browser fingerprinting, or third-party tracking scripts

Data Storage Practices

Account and chamber metadata resides in encrypted databases protected with AES-256 at rest. All data in transit is secured with TLS 1.3. Database access is restricted to essential platform services only.

Data Retention Schedule

Account metadata persists while your account remains active. Chamber metadata (names, timestamps, usage records) is kept for billing purposes for 12 months following chamber destruction. When you close your account, all associated personal data is permanently erased.

Document Data Lifecycle

Your documents exist solely on your dedicated GPU instance. When a chamber is destroyed, the instance is terminated and all storage is wiped — including every uploaded document, chat exchange, model memory state, and generated artifact. This destruction is irreversible by design.

Third-Party Disclosure

We do not sell, lease, or share your personal data with third parties for marketing. We may disclose limited data to service providers who support platform operations (such as payment processors and infrastructure hosts), solely to the extent required and under binding confidentiality agreements.

Your Rights

If you are located in the UK or the European Economic Area, you have rights under the UK GDPR and EU GDPR. Regardless of where you are located, you are entitled to:

• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your account and all associated data
• Export your account data in a portable format
• Object to or restrict certain processing, and lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at support@arcticai.space.

Policy Updates

We may revise this Privacy Policy periodically. Any material modifications will be communicated via email to registered users. The current version is always available on this page.