Cancellation Policy

Nothing To Cancel

ArcticAI has no subscriptions. There are no recurring fees, no monthly charges, and no contracts to terminate. You load credit to your prepaid balance and spend it at your own pace.

Chamber Management

You maintain full control over your chambers at all times:

• Freeze a chamber: Temporarily pause the GPU instance. No charges accrue while frozen. You can resume later with your data intact.
• Melt a chamber: Permanently terminate the GPU instance and erase all data. This action is irreversible. No further charges are incurred.

Closing Your Account

If you wish to close your ArcticAI account entirely:

1. 1.Destroy all active chambers from your dashboard.
2. 2.Delete your account directly from Settings → Privacy & Data. If you hold a remaining prepaid balance, email us at support@arcticai.space first to resolve it — self-service deletion is unavailable until the balance is cleared.
3. 3.If you hold remaining prepaid credit, you may request a refund as described in our Refund Policy.

Upon account closure, all personal data associated with your account is permanently erased in accordance with our Privacy Policy.

Zero Cancellation Fees

There are no cancellation fees, no early termination penalties, and no charges for closing your account. ArcticAI is entirely pay-as-you-go.